The RediGate has three different user accounts that can be logged into for different purposes.

 

User AccountPassword File TransferUser Menu LoginLinux Command Prompt

user
(depends on ACE System object configuration)

user
(depends on ACE System object configuration)

 COM0 ONLY

No file transfer over TCP (SSH)

YES
COM0 or TCP (SSH)

NO
Diruplduser
(depends on ACE System object configuration)

 TCP (SSH) ONLY

No file transfer over COM0

NOYes (limited permissions)
root (contact Elecsys for default password) 

 TCP (SSH) ONLY

No file transfer over COM0

NO
(but can use 'su user' to start the MMI)
YES
COM0 or TCP (SSH)