Page Comparison

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1. Problem.txt file information shows the following error:

    

   Code Block
   title Problem.txt File
   Multiple .xml.gz files cannot be translated RG-400C-22_Ethernet_IP_Forwarding_V4.xml.gz and RG-400C-22_Ethernet_IP_Forwarding_V7.xml.gz Press ENTER...

   
   

2. If there are 2 .xml.gz's (not including .run) If there are 2 .uff's (not including .run)listed in the download directory:
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3. The name of the configuration on the RediGate does not match the name of the last configuration that was downloaded to it
4. If you need more detailed information about the status of the MQTT client, you can enable diagnostics by entering options 3, 6, 3, 4:
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5. After entering those values, press <enter> a few times to get back to the main menu, and then enter options 3, 99, y, <enter>
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6. The terminal will output all of the diagnostics data from MQTT client task. You can enable/disable other task diagnostics be following step 1 and entering option 3, 6, (task number of interest), 4.  Press <enter> to pause the flow of the diagnostics data, and "X" to exit. 

   Possible Causes

   1. A configuration already exists on the RediGate, and the 

   Solutions

   1. Check to see that the name of the configuration matches 

   Viewing the MQTT Status

   1. In the RediGate command-line session, select "3" (for Diagnostic Services) and then "17" (for MQTT Status):
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   2. Here you will see various diagnostic information about the current connectivity status of the RediGate

   Viewing the MQTT Diagnostics

   1. 1. Include Page
         Checking a RediGate's Current Configuration Checking a RediGate's Current Configuration

   Solution

   Option 1: Manually delete all of the old .xml.gz files in the download directory using the RediGate MMI

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   Option 2: Manually delete all of the old .xml.gz files using Linux commands by logging in as root user

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