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Accessing Log Files

Accessing Log Files

Sept 18, 2017

To access log files that can be used for troubleshooting various problems, follow the steps below:

  1. From the main menu on the 'user' MMI, select option 2, for Directory Services

  2. From this menu, you can access a number of different log files, which are described below:

    1. Zombie.log (Option 9, View Zombie.log)

    2. Problem.txt (Option 19, View Problem.txt)

    3. ModemLog.txt (Option 20, View ModemLog.txt)

 

For further troubleshooting assistance, contact us at idc-support@elecsyscorp.com