RediGate 400 Series Getting Started Guide
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Table of Contents
- 1 Getting Started with Configurations
- 1.1 Starting the RediGate
- 1.2 Installing the ACE Program
- 1.3 Download Latest Default Configuration
- 1.4 Upload Configuration to RediGate
- 1.5 Diagnostics – Connecting via Putty
- 1.6 Host Configuration
- 1.7 Testing Connectivity – Ping Utility
- 1.8 Download and Install Latest Update Tarball
- 1.9 Setting the RediGate's System Clock
- 1.10 Where Do I Go From Here?
This section walks a first-time user through the steps of getting connected to the RediGate, creating an initial configuration, uploading the configuration, and logging into the user interface menu to observe its operation.
If you are starting the RediGate for the first time, or if you don't know the Ethernet IP address, you will need to connect to the COM0 serial port to log in to the system console. Use a null modem serial cable between the RediGate and a configuration PC.
You should also connect the RediGate to the same Ethernet network as the configuration PC, or directly using a crossover Ethernet cable (you may need to configure the PC to a compatible IP address in this case).
If you are using Windows, it is recommended that you install the PuTTY program to your computer. PuTTY provides both serial and secure shell (SSH) network access to the RediGate user and administrative menus.
In order to configure the RediGate, you will need to install the ACE program. The basic instructions are outlined here, but see the ACE Operation Manual (https://ftp.elecsyscorp.com/RediGate/Manuals/ACE%20Operation%20Manual.pdf) for more complete instructions on installing and using the ACE program utilities.
These instructions are only for installing ACE version 3.7.x.x. If you are installing a previous version (3.6.x.x), see: Installing ACE (v3.6.x).
Download the latest ACE Editor software installation from https://redigate.elecsyscorp.com/software
The downloaded file will be an AceEditorInstaller_3.7.x.x.zip file with the latest version.Extract the .msix installer from the Zip file to a temporary location.
You can validate its checksum before installation, if you wish. See the ACE Editor version history for the expected checksum: ACE Revision HistoryUninstall Previous Versions
You will probably wish to uninstall previous versions of ACE Editor.
However, you can install ACE Editor version 3.7.x on the same machine as a previously installed ACE Editor version 3.6.x or earlier, if desired.
Installing a new version 3.7.x will replace a previous version 3.7.x.
Uninstalling and reinstalling the ACE Editor will not delete your existing Working Folder (configuration directory), including configuration and template files with one exception: If you uninstall ACE Editor that is version 3.0 through 3.5.x, the "DefaultTemplate.xml" file will be removed during the uninstall and replaced with the reinstall. If you wish to retain your existing DefaultTemplate.xml, either rename or back-up this file before uninstalling the program.
It is always strongly recommended to maintain backups of your working configurations and templates, especially before uninstalling or reinstalling the program.
Newer versions of ACE Editor can use the same Working Folder (configuration directory) as earlier versions.
Run the .msix installer by double-clicking on it, or right-click on the file and choose "Install."
The ACE Editor should launch immediately after installation, or you may run it from the Start menu by clicking the "ACE Editor" link.
Whenever ACE Editor is opened, it will install the following files, if they don't already exist:
* Program icons and TeraTerm application into a private user application directory (%LOCALAPPDATA%\Elecsys\ACE).
* DefaultTemplate.xml file into the current Working Folder (configuration directory, such as Documents\ACE).
To install the program icons when prompted, select Icons or Icons.zip, and click Open.
OldIcons.zip is a set of older icons used by legacy customers.
(Source install directory for the icons is, for example: C:\Program Files\WindowsApps\Elecsys.AceEditor_3.7.0.0_neutral__0f0wh98x8ek8m\ConfigEditor).The ACE Editor will open to a blank screen. Now you are ready to open, create, or modify your XML configuration files.
Troubleshooting Missing Folder
In the ACE Editor version 3.7.x.x, there has occasionally been observed a problem during installation, where a program data folder isn't created correctly due to a bug in the Windows app data handling. One way this problem is manifested is that the File | Connect to Device option will fail with an error running Tera Term ("ttermpro.exe System Error – The code execution cannot proceed because ttpcmn.dll was not found.").
If you experience this error, close the ACE program and open a Windows Command Prompt window. Enter the following two commands. Then run ACE again, and it should be okay.
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Download Latest Default Configuration
Upload Configuration to RediGate
Upload via Ethernet – SSL
Upload via Serial – Tera Term
Diagnostics – Connecting via Putty
Host Configuration
Your RediGate 400 can connect to multiple host systems over a variety of communications paths including cellular, Ethernet, and/or external satellite. The instructions below demonstrate how to edit your configuration for connectivity to your host system.
Choosing between Cellular and Ethernet Connectivity
By default, the RediGate uses the first default gateway it can find to connect to an outside network. If your Ethernet port is setup with a default gateway to where the host server is located, the RediGate will by default use the Ethernet port to connect . If you would like the RediGate to use the cellular connection by default, you will need to set the "default gateway" parameter on the Ethernet port to 0.0.0.0.
Ethernet ports that are setup for DHCP (0.0.0.0 for IP, Subnet, and Gateway) will always use the default gateway they are assigned by the router, and thus without custom configuration using routing tables, you cannot program the RediGate to use the cellular connection if the default gateway provided by the DHCP connection has a path to the host server.
Ethernet Host Configuration
Sim Card Installation (GSM, AT&T)
Cellular Host Configuration (GSM, AT&T)
Cellular Host Configuration (CDMA, Verizon)
Testing Connectivity – Ping Utility
Download and Install Latest Update Tarball
We are constantly adding new protocols, host platforms, and features to the RediGate platform, so it is a good idea to check and make sure your RediGate software is up-to-date.
Setting the RediGate's System Clock
A number of RediGate features (TLS and Store and Forward, for example) depend on the RediGate having an accurate system clock. Follow the steps below to check and set the system time on your RediGate:
Once you have read and completed the steps in this Getting Started Guide, you can go on to configure your RediGate according to the needs of the system. There are a number of example configurations and tutorials on the Example Configurations page that walk you through connecting your RediGate to common field devices (such as Modbus) and host platforms (such as Ignition and IBM Bluemix/Watson).