RediGate 400 Series Getting Started Guide

Table of Contents

Getting Started with Configurations

This section walks a first-time user through the steps of getting connected to the RediGate, creating an initial configuration, uploading the configuration, and logging into the user interface menu to observe its operation.

Starting the RediGate

If you are starting the RediGate for the first time, or if you don't know the Ethernet IP address, you will need to connect to the COM0 serial port to log in to the system console. Use a null modem serial cable between the RediGate and a configuration PC.

You should also connect the RediGate to the same Ethernet network as the configuration PC, or directly using a crossover Ethernet cable (you may need to configure the PC to a compatible IP address in this case).

If you are using Windows, it is recommended that you install the PuTTY program to your computer. PuTTY provides both serial and secure shell (SSH) network access to the RediGate user and administrative menus.

Installing the ACE Program

In order to configure the RediGate, you will need to install the ACE program. The basic instructions are outlined here, but see the ACE Operation Manual (accessible at for more complete instructions on installing and using the ACE program utilities.

Download Latest Default Configuration

Upload Configuration to RediGate

Upload via Ethernet – SSL

Upload via Serial – Tera Term

Diagnostics – Connecting via Putty

Host Configuration

Your RediGate 400 can connect to multiple host systems over a variety of communications paths including cellular, Ethernet, and/or external satellite. The instructions below demonstrate how to edit your configuration for connectivity to your host system.


Ethernet Host Configuration

Sim Card Installation (GSM, AT&T)

Cellular Host Configuration (GSM, AT&T)

Cellular Host Configuration (CDMA, Verizon)

Testing Connectivity – Ping Utility

The easiest way to test RediGate network connectivity is by using the ping tool built-in to the RediGate diagnostics:

Download and Install Latest Update Tarball

We are constantly adding new protocols, host platforms, and features to the RediGate platform, so it is a good idea to check and make sure your RediGate software is up-to-date.

Setting the RediGate's System Clock

A number of RediGate features (TLS and Store and Forward, for example) depend on the RediGate having an accurate system clock. Follow the steps below to check and set the system time on your RediGate:

Where Do I Go From Here?

Once you have read and completed the steps in this Getting Started Guide, you can go on to configure your RediGate according to the needs of the system.  There are a number of example configurations and tutorials on the site that walk you through connecting your RediGate to common field devices (such as Modbus) and host platforms (such as Ignition and IBM Bluemix/Watson).